Lost someone to COVID-19? Get help


Starting Monday, April 12, those who lost loved ones to COVID-19 will be able to apply for retroactive reimbursements for burial costs. Applicants can receive up to $9,000 per burial. To apply, you must call 844-684-6333. The call center will be open from 7 am to 7 pm ET, starting April 12, 2021. Visit FEMA's Funeral Assistance website here for updated information.

Before calling, please collect relevant documentation. The applicant(s) must provide:

  • a copy of the death certificate. The death certificate must indicate the death "may have been caused by" or "was likely a result of" COVID-19 or COVID-19-like symptoms. Similar phrases that indicate a high likelihood of COVID-19 are also considered sufficient.

  • proof of funeral expenses incurred. Documentation (receipts, funeral home contract, etc.) must include the applicant's name as the responsible person for the expense, the deceased individual's name, the amount of funeral expenses, and that funeral expenses were incurred after January 20, 2020

Please note, FEMA will only award COVID-19 funeral assistance for a deceased individual on a single application. If multiple individuals contribute toward funeral expenses, they should register under a single application as applicant and co-applicant.

This assistance will help you pay for current funeral expenses or be reimbursed for past funeral expenses.


THE VACCINE IS FREE and available to all New Yorkers age 12 and older, regardless of documentation status and is not a public charge. An appointment is not necessary at NYC or New York State locations. Many pharmacies, including CVS and Walgreens, also take walk-ins. Bring ID to your appointment. If you have insurance, bring your insurance card, but you will not be asked to pay anything and no one will be turned away for lack of insurance.

If you wish to make an appointment or need to, because you or a loved one is homebound:

Book online:

Make an appointment by phone:

Call 833-697-4829 for New York State sites or 877-829-4692 for New York City sites. These numbers let you speak to the scheduler in English, Spanish, Russian, Chinese, Haitian Creole, and some other languages. (Exact language assistance available is not the same for NYS and NYC sites.)

Also, vaccines may also be available at your doctor's office, local urgent care center, house of worship, or other "pop-up" (temporary) location.

If you are homebound:

If you or a loved one is homebound, hasn't yet been vaccinated and can't be vaccinated any other way, you/they may be vaccinated at home. Family members age 12 and older who are present can be vaccinated at the same time. Call 877-829-4692 or complete this form if you are interested in this service: https://forms.cityofnewyork.us/f/homebound.

Services for anyone 65 or older:

Vaccines have been set aside for you. Call 877-829-4692 to schedule. Transportation services to and from a vaccine site are available for people 65 and older. Call 877-829-4692 to set up your ride.


Testing is still important! To be tested for COVID-19, visit www.nyc.gov/covidtest Call before you go to determine if the test is free or not, if you should bring your insurance card (if you have one), or if you'll need an appointment.

HOW TO GET housing help

If you are a homeowner, tenant, first-time home buyer, small landlord, or future landlord and need housing help, contact trusted nonprofit NHS Brooklyn to let us know how we can help. Submit a request here. Services include:

  • First-time home buying

  • Mortgage counseling: Foreclosure, reverse mortgage, refinancing

  • Property tax exemption: check and application

  • Financial education and credit improvement

  • Tenant counseling

  • Home repair assistance

  • Home, flood & renter's insurance counseling

  • Home resiliency counseling

  • Landlord training

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