Tenant Support Services

Although our offices are closed due to the COVID-19 / coronavirus pandemic, our staff is working remotely and is ready to assist you. 

For assistance on this service, please call 718-469-4679 or complete the Contact Us form at the top of this web page and your message will be relayed to the appropriate staff member. 

NHS Brooklyn counsels clients and make referrals with regard to:

  • Applying for affordable housing lotteries using Housing Connect

  • Eviction proceedings

  • Tenant rights

  • Succession rights

  • Legal assistance

  • Resources to address arrears

  • Rent Freeze for People with Disabilities: First application, renewal, appeal

  • Rent Freeze for Seniors: First application, renewal, appeal


To request an appointment. Please gather the documents listed below. (You may download the list below here.) Then call 718-469-4679 or click here to submit a request for an appointment with a

counselor. Be sure to bring your documents with you to your appointment.

To receive a list of upcoming events, including walk-in assistance for tenants, complete this form.

Documents you must bring to an appointment with a Tenant Support Services counselor:


  • Current Lease Agreement

  • Income Information: Paystubs – Bring 4 if paid weekly, bring 2 if paid every two weeks; Also bring Social Security Award Letter, Pension, child support recent payment history, etc.

  • Federal Income Tax Returns for the past 2 years (Include all attachments and 1040s and W2’s)

  • Bank Statements (Two most current, all pages even if blank)

  • Current Utility Bill (Con Ed & National Grid)

  • Identification

  • Legal documents served (If any)

Helpful Links


ABCs of Housing

Tenant Rights Handbook – New York State Office of the Attorney General

NYC's 100 Worst Landlords – Interactive Map

East Flatbush

2806 Church Ave.

Brooklyn, NY 11226


9701 Avenue L

Brooklyn, NY 11236


(718) 469-4679

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Neighborhood Housing Services Brooklyn

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