Job Title: Customer Service Specialist – Property Management
Reported To: Executive Director
The Customer Service Specialist must provide prompt and efficient executive level administrative support for the Property Management Department. This position will be part of a team that is responsible for the day-to-day operations of NHS Brooklyn’s newest program in the borough.
Administrative Support: Set up and maintain tenant file, setup and establish brokerage agreement files, scan all lease documents into our network and prepare/maintain the tenant lease files, accuracy and timeliness are extremely important factors to this process, assemble and distribute all lease documents received, and maintain correspondence.
Office Activities: Greet visitors, screen incoming calls, schedule appointments, maintain program calendar and play an active role in organizing and prioritizing activities. Type: letters, agendas, minutes, purchase orders, contracts, memos, narratives, vendor contracts, brokerage agreements, letters of intent and construction contracts as directed. Responsible for photocopying, faxing, scanning and file administration as needed, receive phone calls on after or before traditional work hours.
Attend real estate and property management industry events, attend community events, and introduce NHS property management program to perspective clients. Perform property site visits when required.
Qualifications: Skilled in Microsoft Office programs (Outlook, Word, Excel, Access, Power Point) and other similar computer programs. Previous office experience required. General knowledge of property management is a plus, property management certification or courses is a plus.
Salary: Commensurate with experience.
Submit resume to:
Neighborhood Housing Services of Brooklyn CDC, Inc.
2806 Church Avenue, Brooklyn NY 11226