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Job Title: Program Manager – Insurance & Resiliency Services

Reports to: Program Director




  • Manage, coordinate, market, and administer a comprehensive insurance educational program. S/he develops strategies to integrate insurance education initiatives into existing NHS programs and services.

  • Bring educational resources to program staff and the organization. S/He develops training opportunities and schedules training workshops for lending, homeownership, marketing, and other staff. S/He organizes and attends external or internal training workshops.

  • Develop coordinates and maintains the successful integration of insurance initiatives into NHS existing programs and services

  • Assist program staff in developing relationships with insurance companies and insurance agents.

  • Market NHS’ programs.

  • Work with NHS staff to develop the insurance program. S/He makes recommendations on how NHS and the insurance industry can assist the community residents to participate in the conventional market.

  • Coordinates insurance informational seminars.

  • Meet with various professionals to prepare educational materials for clients. S/He ensures that insurance topics are included in the lending, home buyer, homeowner, home maintenance and individual counseling, lectures, classes, seminars, workshops, and club meetings.

  • Educate clients to help them meet their homeowners’ insurance responsibilities and assists clients through the process of obtaining adequate insurance.

  • Educate the client on the importance of insurance and safeguarding his/her investment. S/He maintains records of sessions held and the results of those efforts.

  • Is a conduit for information about insuring a home.

  • Maintain an insurance information database and records all insurance activities. S/He also ensures that all the activities are reported to the Counselor Max System on a timely basis

  • Conduct one-on-one counseling session with homeowner.

  • Discuss with the homeowner the measures in the resiliency audit in terms of their value both in mitigating damage from future flooding and in reducing flood insurance cost.



  • Degree and/or experience in insurance services, social service work, housing counseling

  • Strong administrative, interpersonal, marketing, sales, and presentation skills required

  • Proficient in the use of computer software

  • Insurance programs: 4 years (Required)

  • Bilingual is a plus.

Closing Date: Until filled

Job Type: Full-time

Schedule: 8-hour shift

Starting Salary: Commensurate with experience / $60,000.00 – $68,000.00 per year


  • 401(k)

  • Dental insurance

  • Flexible schedule

  • Health insurance

  • Paid time off

  • Vision insurance

Ability to commute/relocate: Brooklyn, NY 11226 – Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Send Resume & Cover Letter to:

Regina Spann

HR Administrator

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