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Problems with a tree? NYC can help.

NYC dead damage tree sidewalk

Trees sometimes pose problems: they die, fall, lose branches, break the sidewalk, and more. In NYC, the Parks Department's Urban Forest department can help. Here's how.

Make a Service Request

Before you make a tree service request, please make sure that you have not previously submitted the same request. If you need to check the status of your request, please visit 311 Online.

The City does not perform work on trees located on private property. You should consult with a certified arborist before performing any work on your property.

Damaged and Fallen Trees

Please report damaged or fallen trees immediately and use caution around them until our crews have arrived and addressed the condition. Visit the Damaged and Fallen Trees page for more information or to submit a report.

Dead Tree and Stump Removal

Visit our Dead Tree and Stump Removal page to request the inspection and removal of a dead street tree.

Tree Pruning

NYC Parks prunes trees routinely on a neighborhood-by-neighborhood basis. However, if you have an emergency tree pruning request, please visit our Tree Pruning page for more information.

Wood Debris Removal

NYC Parks picks up wood debris from street trees, as well from private property in certain areas because of the Asian longhorned beetle. Please visit the Wood Debris Removal page to learn more about wood debris pick-up in your area.

Street Tree Planting

Visit the Street Tree Planting page to request a street tree, or learn more about planting a tree on your own in front of your home or business.

Building Plan Review

For all New Building and Alteration 1 & 2 permit applications pre-filed with the NYC Department of Buildings (DOB) on or after May 3, 2010, a Building Plan Review is required. During the process, Parks will evaluate the location of street trees, the size of tree pits on-site, as well as any planned tree removals or required tree plantings. Please visit the Building Plan Review page for more information.

Working On or Near Trees

If you or your contractor are performing work on or near a street tree, you must first obtain a permit from NYC Parks. Please visit the Working On or Near Trees page for more information.

Illegal Tree Work and Damage

It is illegal to remove or damage a City-owned tree. If you see or know of someone imperiling a City-owned tree, please visit the Illegal Tree Work and Damage page to report it.

Sidewalk Repair

Visit our Sidewalk Repair page to find out more about the Trees and Sidewalks program that repairs sidewalks damaged by curbside trees in certain cases, or find out more about requesting a free Root and Sidewalk Consultation to assist you and your contractor in repairing the sidewalk.

Tree Risk Management

Visit our Tree Risk Management page to learn more about the modern practices that keep our tree canopy healthy and New Yorkers safe.

Storm Response

During severe weather events, NYC Parks may ask for your patience as we prioritize our work to secure the most hazardous conditions first. Visit our Storm Response page to find out about our planned course of action to manage tree damage following severe weather.

The above was edited slightly and reprinted from the NYC Parks Department's website.


TREE GIVEAWAY If you'd like a FREE tree for your property, please register with New York Restoration Project to pick one up at East New York Farms, 613 New Lots Ave, on Saturday, Sept. 30, 2017 between 12 noon and 2pm. Trees are distributed by NY Preservation Trust at East NY Farms on a first-come, first-served basis.

HOME MAINTENANCE SEMINAR Get your tree early (12-1pm) and stay for our FREE Home Maintenance Seminar (1pm). Seats are limited, so please register here.

NOTE: You must register SEPARATELY to pick up a tree and to attend the home maintenance seminar!

For a complete list of our services and events, please visit


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